Shipping and Returns Policy

We love our products and are sure you will too.  If, for whatever reason, you need to return your item, you may certainly do so.  At Statement Boutique, we want our customers to purchase with confidence not just this time, EVERY TIME.

Shipping and Returns Policy

When placing an order, please allow 1 to 3 business days handling time for us to process and ship it.  Please allow 24-48 hours for tracking information to update once you receive your tracking number.  Depending on your location, orders may take 3 to 5 business days to arrive once shipped.  Many orders are processed and delivered much sooner than this, but please allow 7 to 10 business days to receive an item.

For orders shipping to Canada, please allow extra time for processing orders.  There are additional steps involved when shipping outside the United States.  Customers are responsible for additional taxes and duties, if applicable, upon receipt.

Please make sure your shipping address is entered correctly when placing an order.  Statement Boutique is not responsible for any packages delivered to the wrong address, and will not refund or replace items that are damaged, lost, stolen, or marked as delivered.  Once an item is shipped, it is the customer's responsibility to contact the local post office with any setbacks that occur while in transit.

You may return most new, unworn and unwashed items with tags attached and receipt within 14 days of delivery for a full refund. If items do not have tags, receipt is not present, or 14 days have passed since delivery, a store credit will be issued for the lowest sale price.  Items may be returned to us using the carrier of your choice.  Additionally, sale items or items purchased while on sale are not eligible for return, refund, or store credit.  All sales of items on sale are final.

You should expect to receive your refund within 3 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (1 to 3 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please email us at statementreturns@gmail.com with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Statement Boutique considers customer service our top priority.  Our goal is to create a personal one-on-one shopping experience to build customer relationships for life.